WhatsApp chatbot & auto-reply to serve customers automatically
Answer common questions, guide customers, and send automatic replies 24/7. Set up keyword-based auto-reply from the dashboard, or build full conversation flows via webhooks and the LoginWA API.
24/7 auto-reply
Answer common questions like opening hours, location, pricing, and order status without staying on standby manually.
Keyword-based
Set automatic replies when a customer sends a specific keyword — quick to set up from the dashboard.
Connected to your system
Use webhooks so incoming messages are processed by your system/AI, then send a dynamic reply via the API.
- 1. Message arrives — a customer chats your WhatsApp number.
- 2. Forwarded via webhook — LoginWA sends the event to your system endpoint.
- 3. Your system processes it — check keywords, a database, or AI as needed.
- 4. Send a reply — reply automatically via the LoginWA API.
For simple needs, just set up keyword auto-reply without coding from the dashboard.
# Example incoming-message webhook payload
POST https://your-server.com/webhook
{
"from": "+6281234567890",
"message": "pricing",
"received_at": "2026-06-01T08:00:00Z"
}
# Reply automatically via API
POST https://api.loginwa.com/api/v1/messages/send
{
"phone": "+6281234567890",
"message": "Check our price list here 😊"
}Sign up free, set up auto-reply, and let the chatbot serve customers 24/7. Upgrade features any time (instant QRIS for Indonesian payers).
Start freeWhat are WhatsApp chatbot and auto-reply?
A WhatsApp chatbot is a system that replies to customer messages automatically. Auto-reply responds based on keywords or specific rules, so common questions can be answered 24/7 without a human operator.
Can I set automatic replies based on keywords?
Yes. You can set up auto-reply based on keywords or message patterns. For more complex logic, use a webhook so incoming messages are processed by your system and replies are sent back via the API.
Can the LoginWA WhatsApp chatbot connect to my system?
Yes. Through webhooks, every incoming message is forwarded to your endpoint. You are free to process it with business logic, a database, or AI, then send a reply using the LoginWA API.
Does auto-reply run 24 hours a day?
Yes. Auto-reply and chatbots run automatically around the clock, so customers still get fast responses outside business hours.
Do I need to code to build a WhatsApp chatbot?
For keyword-based auto-reply, you can set it up without coding from the dashboard. For advanced conversation flows, you need webhook integration and the developer-friendly API.